Reference

What You Agree To When You Use p1603

These terms govern your account on p1603 — how you register, deposit, withdraw, and use the lobby. Access depends on your local law and eligible region, so read this before you open an account.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law governs accessTerms updated without noticeOne account per person
p1603 What You Agree To When You Use p1603
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page in your account. Our support team handles terms queries, account questions, and wallet verification requests during operating hours.
Email Support Send your question to our support address listed in your account dashboard. Include your registered mobile number so we can match your account quickly.
Help Centre The Help Centre in your account covers common terms questions — account limits, wallet rules, and what happens if your region becomes ineligible.
ACCOUNT SECURITY

How We Protect Your Account and Data

Account Verification

We verify identity before processing withdrawals. You may be asked to confirm your registered mobile number or submit a document. This step protects your wallet from unauthorised access.

Data Retention

We retain account data for as long as your account is active and for a period after closure as required by our operating obligations. You can request a summary of your data via support.

Session Security

Each login session is tied to your device and expires after inactivity. If you notice a session you did not start, change your password immediately and contact support.

Requesting Changes

To update your registered mobile number or request account closure, contact support through live chat or email. Changes to payment details require re-verification before your next withdrawal.

Common Questions About These Terms

Anyone of eligible age under their local law in a supported region. Access depends on where you are — if local law restricts this type of platform, you are not eligible to register.

No. One account per person is a firm rule. If we detect duplicate accounts linked to the same identity or mobile number, both accounts may be suspended and balances reviewed.

We may update these terms at any time. We will note the revision date at the top of this page. Continuing to use your account after a change means you accept the updated terms.

Contact support via live chat or email from your registered account. We will process the closure and return any verified balance to your bKash, Nagad, or Rocket wallet after identity checks.

Withdrawals are matched to the wallet used for the original deposit and require identity confirmation. This is a standard step — contact support if your verification has been pending longer than expected.

Raise it with our support team first. Include your account details and the specific transaction or decision in question. We review disputes and respond in writing to your registered contact.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.